buyer infulence not fullfilled by Snapdeal

 








 i bought these product, couple of days earlier, as you can clearly see, there is a offer on these products, you will be reciving a free deer journal, with the products mentioned above, they also put snaps of the freebie, however, today i got the product, but they were not good on their promise and the free deer journal was missing, however i raised a complaint with them, this was thier reply

1st email Snapdeal Support, Jan 13 15:27:
Dear Meet,
Thank you for contacting Snapdeal.com.
Please accept our apologies for the inconvenience you have experienced.
We are writing to inform you that we are working on your request to update you at the earliest. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services.
Please note the below mentioned complaint number for your future reference.
Complaint Number - 14626282

In case of any further assistance or clarification on this issue, please reply back to this email.
Assuring you of our best services always,
Yours sincerely,
Customer Service Team – Snapdeal.com

2nd email
Baldeep Singh, Jan 13 16:40:
Dear Meet,
This email is regarding your Order no 4320044856
We apologise for the inconvenience caused.Please be informed that this product doesn't contain any freebie as per our current records. If in-case you have confirmation email we would request you to kindly forward it to us for reference.
We will revert back once the images are received at our end.

In case of any further assistance or clarification on this issue, please reply back to this email.
Assuring you of our best services always,
Yours sincerely,
Customer Service Team – Snapdeal.com

so i wrote this see, i know you all are just making this up , i am supposed to
  • Get a free Limited Edition Deer Journal with this product! as it was shown at the time to purchase,however if it is not in your current record , then why are you still showing the same on your product page, that you will receive this along the pack of three books, you also have photos of the same along with the actual product, however i suggest you make your promise good, or i am raising a complaint with consumer forum, cause  two years back you did the same thing, last time, when i bought bath salt, so please this issue is arised due to mistake on your side not mine, how ever thank you, as you gave me a idea that while buying take a snaps of every thing , specially , when it comes to snapdeal,
  • thank you. here are the snaps however.hope you can read english.
so you can see how they cheat you, this is called influencing the buyer, by giving away free a similar product, however not giving the freebie, it is not about a free book or something free, it is about  a e retailer making a promise , which he does not fullfillso in other words "Jago Gharhak Jago".
and if you are shopping from snapdeal "Bhago Grahak Bhago"

in case your are also cheated in any way by any retailer here is a link for you



if i may suggest you go with core, once such a website try to screw me, i wrote to core, they intervened, and i got my money back.
feel free to comment, share your such experience, happy shopping.

No comments:

Post a Comment

Subscribe to: Posts (Atom)